PRIVACY POLICY
Last updated March 03,
2026
This Privacy Notice for IT
service SAS
- Visit our website
at https://itservice.com.co or any website of ours that links to this Privacy Notice - Engage with us in other related ways, including any
marketing or events
names phone numbers email addresses billing addresses - To facilitate account creation and authentication and
otherwise manage user accounts. We may process your information so you
can create and log in to your account, as well as keep your account in working
order.
- To request feedback. We may process
your information when necessary to request feedback and to contact you about
your use of our Services.
- To send you marketing and promotional
communications. We may process the personal information you send to us
for our marketing purposes, if this is in accordance with your marketing
preferences. You can opt out of our marketing emails at any time. For more
information, see
" WHAT ARE YOUR PRIVACY RIGHTS? " below. - To deliver targeted advertising to you. We may
process your information to develop and display
personalized content and advertising tailored to your interests, location, and more. - To identify usage
trends. We may process information about how you use our Services to
better understand how they are being used so we can improve
them.
- To determine the
effectiveness of our marketing and promotional campaigns. We may
process your information to better understand how to provide marketing and
promotional campaigns that are most relevant to you.
- To save or protect an individual's vital interest. We
may process your information when necessary to save or protect an individual’s
vital interest, such as to prevent harm.
- Consent. We may process your information if
you have given us permission (i.e.
, consent) to use your personal information for a specific purpose. You can withdraw your consent at any time. Learn more about withdrawing your consent. - Legitimate Interests. We may process your information when we believe it is reasonably necessary to achieve our legitimate business interests and those interests do not outweigh your interests and fundamental rights and freedoms. For example, we may process your personal information for some of the purposes described in order to:
- Send users information
about special offers and discounts on our products and services
- Develop
and display
personalized and relevant advertising content for our users Analyze how our Services are used so we can improve them to engage and retain users - Support
our marketing activities
- Understand how our users use our products and services so we can improve
user experience
- Legal
Obligations. We may process your information where we believe it is
necessary for compliance with our legal obligations, such as to cooperate with a law
enforcement body or regulatory agency, exercise or defend our legal rights, or
disclose your information as evidence in litigation in which we are involved.
- Vital Interests.
We may process your information where we believe it is necessary to protect your
vital interests or the vital interests of a third party, such as situations involving
potential threats to the safety of any person.
- If collection is clearly in the interests of an individual and consent cannot be obtained in a timely way
- For investigations and fraud detection and prevention
- For business transactions provided
certain conditions are met
- If it is contained in a witness
statement and the collection is necessary to assess, process, or settle an insurance
claim
- For identifying injured, ill, or
deceased persons and communicating with next of kin
- If we have reasonable grounds to
believe an individual has been, is, or may be victim of financial abuse
- If it is reasonable to expect
collection and use with consent would compromise the availability or the accuracy
of the information and the collection is reasonable for purposes related to
investigating a breach of an agreement or a contravention of the laws of Canada or
a province
- If disclosure is required to comply
with a subpoena, warrant, court order, or rules of the court relating to the
production of records
- If it was produced by an individual in the course of their
employment, business, or profession and the collection is consistent with the
purposes for which the information was produced
- If the collection is solely for journalistic, artistic, or literary
purposes
- If the information is publicly available and is specified by
the regulations
- We may disclose de-identified information for approved research or
statistics projects, subject to ethics oversight and confidentiality commitments
- Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Questions or concerns? Reading this Privacy
Notice will help you understand your privacy rights and choices. We are responsible
for making decisions about how your personal information is processed. If you do
not agree with our policies and practices, please do not use our Services.info@itservice.com.co .
SUMMARY OF KEY POINTS
This
summary provides key points from our Privacy Notice, but you can find out more
details about any of these topics by clicking the link following each key point or by
using our table of
contents below to find the section you are
looking for.
What personal information do we process?
When you visit, use, or navigate our Services, we may process personal
information depending on how you interact with us and the Services, the choices
you make, and the products and features you use. Learn more
about personal information you disclose to us.
Do we process any sensitive personal
information? Some of the information may be considered
Do we collect any information from third
parties?
How do we process your
information? We process your information to provide, improve, and
administer our Services, communicate with you, for security and fraud prevention,
and to comply with law. We may also process your information for other purposes
with your consent. We process your information only when we have a valid legal
reason to do so. Learn more about how we process your
information.
In what situations and with which
How do we keep your information
safe? We have adequate
What are your rights? Depending
on where you are located geographically, the applicable privacy law may mean you
have certain rights regarding your personal information. Learn more
about your privacy rights.
How do you exercise your rights? The easiest
way to exercise your rights is by submitting
a data subject access
request
Want to learn more about what we do with any information we
collect? Review the
Privacy Notice in full.
TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect personal information that you provide to us.We collect personal information that you voluntarily
provide to us when you
Personal Information Provided by You. The
personal information that we collect depends on the context of your interactions
with us and the Services, the choices you make, and the products and features you
use. The personal information we collect may include the following:
Sensitive
Information.
All personal
information that you provide to us must be true, complete, and accurate, and you
must notify us of any changes to such personal
information.
2. HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.We process your personal information for a
variety of reasons, depending on how you interact with our Services,
including:
3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?
In Short: We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e.If you are located in the
EU or UK, this section applies to you.
The General Data Protection
Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely
on in order to process your personal information. As such, we may rely on the
following legal bases to process your personal
information:
If you are located
in Canada, this section applies to you.
We may process your information
if you have given us specific permission (i.e.
In
some exceptional cases, we may be legally permitted under applicable law to
process your information without your consent, including, for
example:
We
We may use cookies and similar
tracking technologies (like web beacons and pixels) to gather information when you
interact with our Services. Some online tracking technologies help us maintain the
security of our Services
We also permit third parties and service
providers to use online tracking technologies on our Services for analytics and
advertising, including to help manage and display advertisements, to tailor
advertisements to your interests, or to send abandoned shopping cart reminders
(depending on your communication preferences). The third parties and service
providers use their technology to provide advertising about products and services
tailored to your interests which may appear either on our Services or on other
websites.
To the extent these online tracking
technologies are deemed to be a
Specific
information about how we use such technologies and how you can refuse certain
cookies is set out in our Cookie NoticeRemarketing
with Google Analytics
